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Delivery

Reliable, Secure & Professional Furniture Delivery Across Southeast Asia

At DB Living, every piece of furniture is crafted with care — and we believe the delivery experience should reflect the same standard. From packing to transport to final placement, our logistics partners ensure your order arrives safely, on time, and ready to elevate your home.

Our Delivery Commitment

We design our delivery process to provide:

Safe Handling

All items are packed using reinforced materials to withstand long-distance transport.

Professional Logistics Partners

We work only with certified, regionally trusted carriers specializing in fragile and large-format furniture delivery.

Transparent Tracking

Once your order ships, you will receive an email or SMS with your tracking details.

Cross-Border Reliability

We deliver across Southeast Asia with consistent quality standards for every country.

Delivery Coverage

DB Living currently delivers to:

  • Cambodia
  • Singapore
  • Malaysia
  • Thailand
  • Vietnam
  • Indonesia
  • Philippines

For locations outside these regions, please contact our support team for a custom shipping arrangement.

Delivery Timeframe

Delivery times vary based on product and destination:

In-Stock Items

  • Local delivery (within Cambodia): 2–5 working days
  • SEA regional delivery: 7–14 working days

Made-to-Order / Pre-Order Items

Production lead time will be stated on the product page. Estimated delivery begins after production is completed.

You will always be updated on any changes in timelines.

Shipping Fees

Shipping fees are calculated based on:

  • Weight & dimensions of the product
  • Delivery destination
  • Type of service required (standard or special handling)

Delivery charges will be clearly displayed during checkout — no hidden fees.

Order Tracking

Once your order is shipped, you will receive:

  • Tracking number
  • Courier name
  • Estimated arrival time

You can monitor delivery progress anytime through our tracking link.

Damages or Missing Parts

If your item arrives damaged or incomplete:

  1. Take clear photos/videos of the item and packaging
  2. Contact our support team within 48 hours
  3. Our team will assist with replacement or compensation as per our warranty guidelines

We take every claim seriously and resolve issues promptly.